Iowa Department of Transportation Research in Progress - Iowa Mobile ID - SPR-RE22(019)-8H-00

(2023) Iowa Department of Transportation Research in Progress - Iowa Mobile ID - SPR-RE22(019)-8H-00. Transportation, Department of

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Abstract

Iowa DOT aims to develop and test a new way to access state-issued identification through an effort called Iowa Mobile ID. More than just a digital image of an ID, Iowa Mobile ID is a fully interactive solution offering a convenient, secure, and private way to verify someone’s identity. While the effort to connect and display someone’s state-issued identification on a mobile device has proved successful in concept, significant hurdles remain prior to statewide rollout. This research pilot project aims to investigate how brick-and-mortar businesses would accept and verify someone’s Mobile ID; how traveling vendors without standard point-of-sale infrastructure accept Mobile ID; what technological hurdles arise from having a Mobile ID app available for download to new and old mobile devices; what limitations may arise when internet connections are insufficient for quick and secure connections to verification databases; best practices for approaching business and public users who may be hesitant to utilize such a technology; what changes may be needed to state laws or policies to allow Mobile ID as a legal and legitimate source of identification; and next steps towards statewide rollout of the Iowa Mobile ID program.