I.
A. Complaint Intake
1. Filed directly
or
2. Deferral from local or federal agency
or
3. Commission initiated Mediation
B. Investigatory Determination
1. Attempt to resolve complaint satisfactorily
2. Other Closings
a. No jurisdiction
b. Withdrawn
c. Administratively closed
d. Satisfactorily adjusted
e. Probable Cause Finding
or
3. No Probable Cause Finding (Case closed)
II.
A. Conciliation Process
1. Successful Conciliation Agreement signed (case closed)
or
2. Unsuccessful Conciliation No agreement
III.
A. Public Hearing
1. No Discrimination Case closed
or
2. Discrimination
a. Cease and desist
b. Affirmative action
i. Compliance (Case closed)
or
ii. Refusal to Comply (Court Review)
aa. Court Confirmation (Case closed)
or.
bb. Appeal to Higher Court