Subject	Title	Audience
ICRC videos which may be viewed as part of an ICRC workshop.	The Cost of Intolerance	Employers No organization today can afford to ignore superior customer service, as people want to do business with companies that value them. This program focuses on lost opportunities due to subtle biases and stereotypes that tell customers that they are not appreciated or valued.
	A Winning Balance	Employers This program helps employees explore their personal attitudes towards differences, and gives employees the skills they need to become diversity change agents in creating a work environment that furthers the development of each employee.