DORIS A. CARRUTHERS, Complainant

VS.

PRUDENTIAL INSURANCE COMPANY OF AMERICA, Respondent.


DECISION AND ORDER

Prudential Insurance Company of America violated Iowa Code 601A.7 (1985), in refusing to accept Doris A. Carruthers' application for insurance because her principal source of income was from public assistance.

1. IT IS ORDERED that Prudential shall process Carruthers' application as of January 14, 1985, as specifically set forth in Complainant's Exhibit 4, and pay all premiums to the date of the final decision in this case so that all benefits of the policy are as they would have been if the application had been accepted on that date.

2. IT IS FURTHER ORDERED that Prudential shall change their policy to allow persons on public assistance to obtain insurance based on the same consideration as persons not on public assistance. Proof of this policy change shall be submitted to the Iowa Civil Rights Commission within 60 days of the date of this decision.

3. IT IS FURTHER ORDERED that Prudential shall pay Complainant's attorney fees in an amount of $5,000.00 and costs in the amount of $656.55.


Signed this 24th day of May, 1989.

RUBY ABEBE,
Commissioner

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