I.

A. Complaint Intake

1. Filed directly

or

2. Deferral from local or federal agency

or

3. Commission initiated Mediation

B. Investigatory Determination

1. Attempt to resolve complaint satisfactorily

2. Other Closings

a. No jurisdiction

b. Withdrawn

c. Administratively closed

d. Satisfactorily adjusted

e. Probable Cause Finding

or

3. No Probable Cause Finding (Case closed)

II.

A. Conciliation Process

1. Successful Conciliation Agreement signed (case closed)

or

2. Unsuccessful Conciliation No agreement

III.

A. Public Hearing

1. No Discrimination Case closed

or

2. Discrimination

a. Cease and desist

b. Affirmative action

i. Compliance (Case closed)

or

ii. Refusal to Comply Court Review

aa. Court Confirmation (Case closed)

or.

bb. Appeal to Higher Court