"Case Inventory" refers to the total number of open complaints.

During FY 1980, the beginning case inventory was 1,063 cases. The case inventory fluctuated during the fiscal year reaching a high of only 1,080 in August of 1979, and a fiscal year low of 962 during June of 1980. The reduction in the Commission case inventory from 1,063 to 962 represents reasonably significant gains.


1980 Annual Report Main Page