Of the total number of tests, 10% showed some form of different treatment. In 10 cases, the different treatment was severe enough to lead to the filing of commissioner complaints. In each of these tests, the Testing Team - in reviewing the test results - could not see an apparent, logical reason for the different treatment.
Six of the commissioner complaints are still under investigation. One commissioner complaint was administratively closed because the person tested explained the different treatment to the satisfaction of the Testing Team. Three of the commissioner complaints have been settled. Under the terms of the settlement agreements, the persons tested agreed not to discriminate in the future, to schedule and attend fair housing training sessions, to include "Families with Children Welcome" or Equal Housing Opportunity in their advertising, and to provide written reports concerning their compliance with the law.
Total:
| Credit | Employment | Housing | Total | |||
| Race | Familial Status | |||||
| Tests Conducted | 36 | 42 | 49 | 462 | 589 | |
| Different Treatment | 14 | 2 | 9 | 34 | 59 | |